Quality Policy
Commitment to Quality
António Silva & Correia, Lda, headquartered in Cesar, Oliveira de Azeméis, is committed to providing services and carrying out activities that consistently meet the needs and expectations of its customers, while promoting the continuous improvement of the Quality Management System.
Our Quality Policy is based on the following principles:
1. Customer Focus
- Ensure customer satisfaction by strictly complying with agreed, legal, and regulatory requirements.
- Maintain a close, transparent, and trustworthy relationship with all customers.
2. Continuous Improvement
The data collected is processed for the following purposes:
- Foster a culture of continuous improvement in our processes, products, and services.
- Systematically evaluate the organization’s performance and implement effective corrective and preventive actions.
3. Management Commitment
- Ensure top management involvement in defining and monitoring quality objectives.
- Provide the necessary resources for the effective operation of the Quality Management System.
4. Employee Development
- Encourage ongoing training, teamwork, and accountability among our employees.
- Promote a safe, ethical, and motivating work environment.
5. Partnership with Suppliers and Partners
- Establish mutually beneficial relationships with suppliers and partners, ensuring they share our quality standards.
6. Social Responsibility and Sustainability
- Act with social and environmental responsibility, respecting the community in which we operate and minimizing the impacts of our activities.
Review and Communication
This Quality Policy is communicated and understood at all levels of the organization and is periodically reviewed to ensure its suitability to the company’s needs and those of interested parties.
Issue Date: August 5, 2025
Approved by Management: António Silva & Correia, Lda